Feb 17, 2022

Case Study: Leading American Reinsurance Firm: IT Staff Augmentation & Talent Solutions

Background: A Fortune 500 American insurance brokerage with a fledging GCC for its reinsurance arm in India, faced aggressive timelines to scale its global insurance platform for APAC markets. Internal teams were stretched thin and existing vendors lacked the scale or specialization in Java, .NET, and Salesforce technologies. The client needed rapid access to skilled engineers, embedded delivery support, and consistent velocity to hit roadmap targets.

Solution Implementation:

  1. Needs Assessment & Skill Mapping: We worked closely with client’s APAC IT leadership to understand the roles needed — broken down by technology stack, seniority, and Agile maturity.

  2. Dedicated Talent Pods: We deployed 18 consultants organized into pods: frontend (React), backend (Java Spring Boot), and integration (Salesforce + REST APIs). Pods were cross-functional to eliminate hand-offs and reduce dependencies.

  3. Embedded Delivery Manager: A senior Teraluna delivery manager was assigned to co-own sprint planning, retrospectives, and stakeholder demos with client's scrum masters.

  4. CI/CD & QA Acceleration: We introduced DevOps best practices with Jenkins, SonarQube, and Docker pipelines. Our QA leads enforced 100% unit test coverage and ensured 92%+ pass rate on regression cycles.

  5. Retention Strategy: To address long-term engagement, we implemented flexible rotation plans and hosted quarterly skip-level reviews to pre-empt burnout or churn.

Results:

  • 40% faster release velocity over 6 months.

  • $600K in annual savings over local resourcing alternatives.

  • Zero attrition during a 14-month project lifecycle.

  • Improved code quality and test reliability across all modules.