Jun 7, 2023

Case Study: Logistics & Supply Chain — SAP S/4HANA Optimization

Client: Leading Pan-Asia 3PL provider
Service: SAP Consulting & Solutions Implementation

Background

The client operated across 6 countries with over 50 warehouse locations. Their legacy SAP ECC system lacked real-time visibility, and inventory errors cost millions in reconciliation annually.

Our Approach

Teraluna performed a greenfield implementation of SAP S/4HANA with modules for MM, SD, and EWM.

Key Steps
  1. Stakeholder Workshops: Identified priority use-cases: live inventory updates, dynamic route planning, automated invoicing.

  2. Cloud-native Implementation: Moved operations to SAP on Azure to reduce infra costs.

  3. Custom Dashboards: Real-time inventory, shipment status, and exception alerts for supply chain managers.

  4. Change Management: Parallel legacy system support and phased training rolled out to 800+ users.

Impact

  • Reconciliation time reduced by 78%

  • Warehouse operating costs lowered by 22%

  • Inventory accuracy improved from 86% → 98.5%

  • Full system rollout in 11 months, ahead of schedule